Return & Refund Policy

Zuhom Refund Policy

At Zuhom, we are dedicated to offering products that effectively address your needs. We trust in the quality of our products and suggest using them for at least 14 days to fully appreciate their benefits. However, if you find yourself unsatisfied after this period, you can avail of our 60-day money-back guarantee. For returns or concerns, please reach out to us at support@zuhom.com.

Cancellation Policy

Orders can be altered or cancelled within 24 hours of placement. Post this period, requests may not be feasible due to order processing. Cancellations within this window will be refunded within 7 business days.

30-Day Money Back Guarantee

We believe in the efficacy of Zuhom products and encourage a minimum trial of 14 days. If you're not content post this period, you can return the items within the 60-day guarantee span. Note that shipping costs are non-refundable.

To start a return, contact our support team via our Contact Us page or directly at support@zuhom.com. Include your Order Number or the Name and E-Mail used for the order for a quicker process.

Damaged Items

Our products are carefully packaged, but in case of receipt of a damaged item (defective or physically broken), please inform us within 72 hours at support@zuhom.com with a clear photo of the damage. We'll assess and offer a replacement if applicable. Normal wear and tear or misuse damages are not eligible for return or replacement.

Shipping and Delivery

We aim for prompt delivery but aren't liable for delays caused by external factors like couriers or customs. For delivery issues, please contact the courier service. Lost, stolen, or delayed packages are not our responsibility.

Incorrect Shipping Address

It's crucial to provide the correct shipping address at checkout. Corrections are accepted within 24 hours of order placement. Failing to do so removes eligibility for a resend or refund.

Policy Amendments

Zuhom reserves the right to update this policy. Customers are advised to review it regularly. Continued use of Zuhom products implies acceptance of these terms.