Shipping Information
Zuhom Shipping Information
At Zuhom, we're delighted to provide FREE shipping on all orders, bringing our products directly to your doorstep without any additional cost!
Order Processing Times:
We typically process and dispatch orders within 1-3 business days. However, during peak periods or holidays, processing times may extend to 7 business days. An order is considered dispatched once it's in the hands of our shipping carrier.
Estimated Shipping Times:
Shipping times vary based on your location. Please refer to our website for estimated delivery times specific to your country. Keep in mind that during peak periods, holidays, or international shipping, there may be customs delays, affecting the delivery timeframe.
Order Changes and Shipping Details:
Accuracy in shipping details is crucial. Inaccurate or incomplete information may cause delays or order cancellation. If you find an error in your shipping details, contact us at support@zuhom.com within 24 hours of placing your order. We'll strive to accommodate changes, though we can't guarantee adjustments post the 24-hour window.
Delayed Delivery:
While we aim for prompt delivery, external factors like courier delays or severe weather conditions may impact delivery times. If there are any issues with processing or shipping your order, such as product availability or payment processing delays, we'll notify you promptly.
Lost or Stolen Packages:
In the unfortunate event of a lost or stolen package, contact us at support@zuhom.com. We recommend also filing a claim with the courier company. Zuhom isn't responsible for lost or stolen packages but will assist in resolving the issue, including offering a replacement depending on the situation.
Shipping Policy Changes:
Zuhom reserves the right to modify our Shipping Policy. We encourage customers to regularly review this policy for any updates. By continuing to use Zuhom products, you accept the terms of our Shipping Policy.
For any questions or concerns, please don't hesitate to contact us at support@zuhom.com.